The security services are already snooping on us – why aren’t we out in the streets about it?

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child abuse, civil society, Coalition, communication, Conservative, consultation, correspondence, criminal, Customs, Data Retention and Investigatory Powers Bill, Department, DWP, employee, European Court of Justice, file, freedom, government, hmrc, intercept, Mike Sivier, mikesivier, Official Secrets Act, Pensions, people, police, politics, privacy, private, restrict, Revenue, security, service, snoopers charter, telephone, terrorist, Theresa May, threaten, Tories, Tory, Vox Political, work, Zombie Parliament

A Snooper: This woman has been allowing police and security services to monitor your phone and Internet communications – illegally. Now her government wants to rush through a law to make it legal, without proper scrutiny.

No matter what Nick Clegg might say, the Coalition government will be reintroducing – and rushing into effect – Theresa May’s long-cherished Snooper’s Charter on Monday.

This is her plan to ride roughshod over your right to privacy by requiring telecommunications companies to keep a complete record of all of your telephone and Internet communications. While the Data Retention and Investigatory Powers Bill does not include the content of the calls or messages, it does include the location of the people called, the date and time of the call and the telephone number called.

Theresa May’s Snooper’s Charter would have called on telecoms firms to record the time, duration, originator and recipient of every communication and the location of the device from which it was made.

Anybody who cannot see the similarities between these two would have to be blind and stupid.

Apparently the move has been necessitated by a European Court of Justice ruling in April saying current laws invaded individual privacy.

This means that the government has been doing, already, what it proposes to enshrine in law now.

But hang on a moment – this court ruling was made in April. In April? And they’re just getting round to dealing with it now?

Perhaps they were busy. But no! This is the Zombie Parliament, that has been criticised for muddling along with nothing to do, so it can’t be that.

It seems far more likely that this Bill has been timed to be pushed through without any consideration by, or consultation with, civil society – in order to restrict our ability to question what is nothing less than an attack on our freedom.

Cameron is desperate to justify his government monitoring everything you do: “The ability to access information about communications and intercept the communications of dangerous individuals is essential to fight the threat from criminals and terrorists targeting the UK.”

It isn’t about fighting any threat from criminals or terrorists, though, is it? It’s about threatening you.

Has anybody here forgotten the disabled lady who received a midnight visit from the police, at her home, in relation to comments she had posted on Facebook about the Department for Work and Pensions’ cuts?

She told Pride’s Purge: “They told me they had come to investigate criminal activity that I was involved in on Facebook… They said complaints had been made about posts I’d made on Facebook.”

Facebook is an internet communication, not a telephone communication – so you know that the security services have already been overstepping their mark. This was in 2012.

There’s always the good old postal service, embodied in the recently-privatised Royal Mail – which has been examining your correspondence for decades. You will, of course, have heard that all your correspondence with HM Revenue and Customs about taxes, and all your correspondence with the DWP about benefits, is opened and read by employees of a private company before it gets anywhere near a government employee who may (or may not) have signed the Official Secrets Act. No? Apparently some secrets are better-kept then others.

If you want proof about the monitoring of letters, I’ll repeat my story about a young man who was enjoying a play-by-mail game with other like-minded people. A war game, as it happens. They all had codenames, and made their moves by writing letters and putting them in the post (this was, clearly, before the internet).

One day, this young fellow arrived home from work (or wherever) to find his street cordoned off and a ring of armed police around it.

“What’s going on?” he asked a burly uniformed man who was armed to the teeth.

“Oh you can’t come through,” he was told. “We’ve identified a terrorist group in one of these houses and we have to get them out.”

“But I live on this street,” said our hero, innocently. “Which house is it?”

The constable told him.

“But that’s my house!” he said.

And suddenly all the guns were pointing at him.

They had reacted to a message he had sent, innocently, as part of the game. They’d had no reason to open the letter, but had done it anyway and, despite the fact that it was perfectly clear that it was part of a game, over-reacted.

What was the message?

“Ajax to Achilles: Bomb Liverpool!”

Neither of these two incidents should have taken place but many more are inevitable if this legislation goes the distance and allows the government to legitimise its current – illegal – actions.

One last point: It should be remembered that this is a government composed mainly of a political party with one member, still active, who managed to lose (or should that be ‘lose’) no less than 114 files on child abuse – files that could have put hugely dangerous people behind bars 30 years ago. Instead, with the files lost, it seems these individuals were permitted to continue perpetrating these heinous crimes.

Now, this government is launching an inquiry into historic child abuse by high-profile people, headed by a woman who is herself tainted by association with some of the accused, and by some of the attitudes she has expressed.

It is a government that should put its own House in order before it asks us to give up our privacy and let it look inside ours.

Or, as Frankie Boyle tweeted:

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Osborne’s tax avoidance failure reveals the facts about Coalition policies

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Andy Hamilton, Atos, avoid, BBC, Customs, Department, DWP, G4S, George Osborne, haven, high net worth, hmrc, Huffington Post, London Olympics, Mike Sivier, mikesivier, News Quiz, Pensions, public sector, Radio 4, Revenue, Serco, tax, Vox Political, work

Embarrassed: And so George Osborne should be!

What bad luck for George Osborne to get two sums wrong in the same week!

The first sum was a simple times-table question; a school pupil asked him to multiply seven by eight and he couldn’t do it.

The second sum was more serious because it was a sum of money. Rather a lot of money. £1.9 billion, in fact.

The Boy had claimed that around £3 billion in extra tax had been recovered from “high net worth individuals” – tax avoiders – after investigations by HM Revenue and Customs.

Unfortunately, errors in the way HMRC’s performance targets were set meant that these improvements were… well, “overstated” is how the Huffington Post described them.

This meant that, when HMRC said it exceeded its target for tax compliance in 2010-11 by £1.9 billion, in fact it had only just hit its target. The following year, its claim to have exceeded targets by £2 billion was out by the same amount; in fact it had made gains of just £100 million.

There is around £21 trillion in unclaimed, avoided tax sitting in ‘haven’ bank accounts around the world – many of them British territories – and Osborne has managed to collect just £100 million.

Meanwhile unemployed and low-paid working citizens – who have no income apart from state benefits, due to the systematic destruction of the UK’s industrial base by neoliberal politicians who were intent on increasing insecurity among the lower classes – are being starved to death.

Osborne has only himself to blame. When the Coalition government came into office, the Tories insisted that they didn’t need anything like as many public-sector workers as were then on the books – and started laying people off wholesale.

Now the DWP has a claimant assessment backlog of 700,000 for ESA alone (compared with less than 30,000 in May 2010) and the government’s flagship Universal Credit project is hopelessly bogged down, to quote just two examples of the remaining public servants being unable to do their jobs.

Meanwhile, outsourcing of government jobs to private companies has created a disaster: The National Health Service in England is slowly falling over the cliff, with privateers taking so much in profit that the service will go £2 billion into debt next year while waiting times at Accident and Emergency departments continue to increase out-of-control (no matter what lies David Cameron dribbles in Prime Minister’s Questions); a £116 million IT programme arranged with French firm Steria to run staffing, procurement and payroll services for civil servants was scrapped at a cost of £56 million – and then Steria was re-hired to outsource British jobs to India, Poland and Morocco, again at UK taxpayers’ expense.

Does anyone remember the fiasco when G4S was hired to run security at the London Olympics, failed to meet requirements, and the Army had to be called in at the last minute?

Atos and the DWP, anybody?

Andy Hamilton commented on this phenomenon during this week’s News Quiz on BBC Radio 4: “For decades, we have watched governments hand over the utilities and services to companies like G4S and Serco and we have watched as they basically ruined them.

“And then once they’ve ruined them, they get given some more to ruin until they’re running all sorts of services; they’re now huge!

“I still hanker after the good old days when G4S was just Group 4, and its core business was letting prisoners escape from vans.”

Some of us still hanker after the good old days when George Osborne was just a department store employee, and his core business was folding towels.

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The ugly face of New Labour rears up again: Chris Leslie and Nita Clarke

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austerity, Blair, Blairite, Chris Leslie, Coalition, Conservative, crisis, Customs, cut, economic, economy, George Osborne, hm, hmrc, Huffington Post, Labour, Margaret Thatcher, National Health Service, neoliberal, New, NHS, Nita Clarke, pension, privatisation, Progress, recession, Revenue, right-wing, thinktank, welfare state

 

It seems the neoliberal Blairites of New Labour are coming out of the woodwork in an effort to ensure that nobody in their right mind supports the modern Labour Party next year.

According to the Huffington Post, shadow chief secretary to the Treasury Chris Leslie reckons that a future Labour government will not undo the Coalition’s hugely unpopular cuts but will continue to impose the austerity that has kept our economy in crisis for the last four years.

In that case, why bother voting for Labour? We’ve already got one lot of Conservatives in power; there’s no need for any more.

Just to recap what we all know already, austerity is no way out of a recession. Economies grow when an increased money supply travels through the system, making profits for businesses and creating the fiscal multiplier effect. This means more tax comes to the government and it is able to pay down its debts. Austerity cuts off that money supply, making it much more difficult for money to circulated, profit to be made and tax to be taken. Evidence shows that the only people who profit from it are those who were rich already.

Indeed, the current economic miracle (if you believe George Osborne) was engineered by government investment – rather than austerity – in a housing price bubble. It’s almost a return to Keynesian economics, but done in a cack-handed, amateurish way that will cause more problems in the long run.

Austerity is, therefore, a Conservative policy and one that should be abandoned if Labour ever comes to power. The fact that this Leslie person is promoting it shows his true-Blue colours. Perhaps someone should start a petition to have him ejected from the party.

Retaining austerity was described by the HuffPost as part of “Labour’s ‘radical’ policy plans”, but this is ridiculous. How can retaining a policy that is already causing uncounted harm be, in any way, radical? It’s just more of the same neoliberal Conservatism.

“George Osborne has had his five years to eradicate the deficit. I am determined that we finish that task on which he has failed,” said Leslie in the article. How does he propose to achieve that aim, if his methods are the same? The man just isn’t making sense.

Meanwhile, a former Blair aide named Nita Clarke has defended another pillar of neoliberalism – privatisation – by making the absurd claim that Labour should not criticise private firms when they fail to deliver public services.

Speaking at a conference by the right-wing thinktank Progress, she said: “We have to be really careful that we’re not always seen as attacking the private sector and celebrating their failures. How do you think that makes the staff who work there feel?”

How does Nita Clarke think British citizens feel about being let down on a regular basis by these profit-guzzling clowns, ever since Margaret Thatcher’s Conservatives first started letting them into places where they did not belong?

How does Nita Clarke think British citizens felt when neoliberal New Labour refused to push back the tide of privatisation?

How does Nita Clarke think British citizens should feel about the fact that privatisation is now threatening the welfare state, the National Health Service and even state pensions?

Only today, Vox Political reblogged an article warning that HM Revenue and Customs may be undergoing preparations for privatisation.

Like austerity, privatisation is a fundamental pillar of the current neoliberal agenda. It has no place in the Labour Party, if the Labour Party is serious about opposing the Conservatives at the next election.

There should be no place in Labour for Chris Leslie, Nita Clarke, or anybody who supports their views, either.

It’s a view that might be unpopular with the Blue suits that make up the current Labour leadership.

But it’s the only way Labour will ever come up with a really ‘radical’ – and workable – plan.

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Tax credit debt collection is a double-edged attack on the poor

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agencies, agency, alarm, Anne Begg, avoid, bank, benefit, benefit cap, benefits, call, Coalition, collection, collector, Conservative, Customs, Dame, debt, Department, descriptor, disability, disabled, distress, donate, donation, DWP, evade, evasion, fund, George Osborne, government, harass, hmrc, letter, message, Mike Sivier, mikesivier, mobile, offshore, overpaid, overpay, Party, Pensions, people, phone, politics, Revenue, sanction, self-employed, social security, tax, tax credit, telephone, Tories, Tory, Vox Political, welfare, work

There’s more than a little of the piscine about the fact that our Conservative-led has set debt collection agencies onto poor families who have been overpaid tax credit due to errors made by HM Revenue and Customs.

Firstly, the move undermines the principle behind the tax credit system – that it is there to ensure that poorly-paid families may still enjoy a reasonable living standard. Tax credits are paid on an estimate of a person’s – or family’s – income over a tax year and the last Labour government, knowing that small variances could cause problems for Britain’s poorest, set a wide buffer of £25,000 before households had to pay anything back.

By cutting this buffer back to £5,000, the Conservatives have turned this safety net into a trap. Suddenly the tiniest overpayment can push households into a debt spiral, because their low incomes mean it is impossible to pay back what the government has arbitrarily decided they now owe.

And the sharks are circling. Instead of collecting the debt on its own behalf, HMRC has sold it on to around a dozen debt collection agencies who are harassing the families involved with constant telephone calls, mobile phone messages and letters to their homes.

In total, HMRC made 215,144 referrals to debt collectors in 2013-14. Of the working families involved, 118,000 earned less than £5,000 per year.

This takes us to our second area of concern. Remember how the Department for Work and Pensions has been encouraging people – particularly the disabled – to declare themselves as self-employed in order to avoid the hassle and harassment that now go hand in hand with any benefit claim? You know – the refusal of benefits based on arbitrary ‘descriptors’ that were originally devised by a criminal insurance company as a means to minimise payouts, and the constant threat of sanctions that would cut off access to benefits for up to three years unless claimants manage to clear increasingly difficult obstacles.

And do you remember how the DWP reported earlier this year that more than 3,000 people who were subjected to the government’s benefit cap have now found work? This blog suggested at the time that many of them may have been encouraged to declare themselves self-employed in order to escape the hardship that the cap would cause them.

Both of these circumstances are likely to lead to a verdict of overpayment by HMRC, as the self-employment reported by these people is likely to be fictional, or to provide less than required by the rules – either in terms of hours worked or income earned.

Suddenly their debt is sold to a collection agency and they are suffering government-sponsored harassment, alarm and distress (which is in fact illegal) far beyond anything they received from the DWP; debt collection agencies are not part of the government and, as Dame Anne Begg pointed out in the Independent article on this subject, “The tactics they use to collect the debt are not tactics a government should use.”

Maybe not. So why employ such tactics?

Let’s move on to our third, and final, worry. By setting sharks on the hundreds of thousands of minnows caught in the government’s trawler-net (that was formerly a safety net – and I apologise for the mixed metaphor), the Tory-led administration is creating a handy distraction from the huge, bloated, offshore-banking whales who donate heavily into Conservative Party funds and who are therefore never likely to be pursued for the billions of pounds in unpaid taxes that they owe.

The government has promised to clamp down on tax evasion and avoidance, but ministers would have to be out of their minds to attack the bankers and businesspeople who pay for their bread and butter.

George Osborne suffered huge – and entirely justified – derision last year when HMRC published a list of its top 10 tax dodgers, which revealed that public enemy number one was a hairdresser from Liverpool who had failed to pay a total of £17,000.

It seems likely that the Conservatives have decided that future announcements will involve the reclamation of far larger amounts, and from far more people…

Innocent people who were either cheated by Tory-instigated changes to the system or by Tory-instigated misleading benefit advice.

Meanwhile the guilty parties continue to go unhindered. Their only payouts will continue to be made to – who was it again?

Oh yes…

To the Conservative Party.

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Now the Tories want to sell your tax details to private firms

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advertiser, agencies, agency, autumn statement, BBC, benefit, Big Brother Watch, budget, Coalition, companies, company, complaint fatigue, confidential, Conservative, contract, credit rating, Customs, data, David Gauke, disabled, discrimination, Dun & Bradstreet, Emma Carr, Equifax, Experian, firm, government, hm, hmrc, identification, identify, medical record, Mike Sivier, mikesivier, multinational, NHS, out, outcry, politics, price, privacy, private, private sector, pseudonymise, public, retailer, Revenue, risk, sweetheard deal, tax, The Guardian, Tories, Tory, Treasury, Vox Political, work

[Image: The Guardian.]

Not happy with its attempt to sell your health details to private companies, the moneygrubbing Conservative-led Coalition wants to sell off your personal tax data to companies, researchers and public bodies.

The government is considering how much to charge for the information, and claims that all data accessed by third parties will be “confidential”.

But the public has already been stung once by the Coalition’s incompetent attempts to go commercial. The proposed initiative to share NHS medical records with the private sector had to be suspended after a public outcry over “pseudonymised” data – a process by which medical records were said to be anonymous but it was in fact possible to trace exactly whose they were.

The plans for HM Revenue and Customs to share its data are, apparently, being overseen by Treasury minister David Gauke, whose relaxed attitude towards private firms led him to sign off on the infamous “sweetheart deals” that allowed multinational companies to keep billions of pounds of tax that they owed to the Treasury but didn’t want to pay.

Worse still, it turns out the government has already allowed private firms access to our data.

The government has strict rules about what can be released outside HMRC, with a near total ban on data sharing unless it is beneficial for the organisation’s internal work. But according to The Guardian, despite the restrictions, HMRC has quietly launched a pilot programme that has released data about VAT registration for research purposes to three private credit ratings agencies: Experian, Equifax and Dun & Bradstreet.

To comply with the law, the private ratings agencies, which determine credit scores for millions of people and businesses, have been contracted to act on behalf of HMRC and are “therefore treated as part of the department” – giving them access to tax data about businesses that would otherwise be confidential.

The government’s plans to change the law to allow the sale of anonymised individual tax data and release of the VAT register were buried in documents as part of the autumn statement and recent budget.

An HMRC spokesman told the BBC: “HMRC would only share data where this would generate clear public benefits, and where there are robust safeguards in place.

“Last year’s consultation made it very clear that there would be a rigorous accreditation process for anyone wanting access to the data and that any access would take place in a secure environment.

“Those accessing data would be subject to the same confidentiality provisions as HMRC staff, including a criminal sanction for unlawful disclosure of taxpayer information.”

So there. Do you feel better now?

Emma Carr, deputy director of civil rights campaign group, Big Brother Watch, doesn’t. She said: “The ongoing claims about anonymous data overlook the serious risks to privacy of individual level data being vulnerable to re-identification.

“Given the huge uproar about similar plans for medical records, you would have hoped HMRC would have learned that trying to sneak plans like this under the radar is not the way to build trust or develop good policy.”

Ross Anderson, a professor of security engineering at Cambridge University, told The Guardian the information could be highly useful to credit rating agencies, advertisers, and retailers wanting to practise price discrimination.

“This is going to be a big battleground,” he said. “If they were to make HMRC information more available, there’s an awful lot of people who would like to get their hands on it. Anonymisation is something about which they lied to us over medical data … If the same thing is about to be done by HMRC, there should be a much greater public debate about this.”

It seems the Conservatives in the Coalition are determined to sell information that doesn’t belong to them, and intend to grind us down with a relentless bombardment of initiatives and plans until they succeed.

They seem to by relying on the possibility that we will get ‘complaint fatigue’ and give up any protests. This is how they have beaten disabled people into submission to the draconian system for withdrawing state benefits from them; the system for appealing is drawn-out and convoluted, and many people with illnesses are too tired or weak to go through the process.

Also, this is another way of contracting-out government work to private firms, as evidenced by the VAT “research” that has been handed over to credit ratings agencies.

You can be sure of two things: Your data is not safe in their hands, and they won’t stop trying to sell it until they have been pushed out of government.

What are you going to do?

UPDATE: Campaigner Patrick Olszowski has responded to my challenge by launching a petition on the Change.org website. Please visit and sign!

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Inflation drop doesn’t mean wages will rise

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banker, beast, bill, boss, Coalition, Conservative, Customs, debt, Democrat, economy, Ed Balls, employment, FTSE 100, fuel, George Osborne, government, groceries, grocery, health, hmrc, income, inflation, insurance, Keith Joseph, Liberal, Media, medicine, Mike Sivier, mikesivier, MP, Nicholas Ridley, people, politics, privatise, Revenue, salary, self-employed, shareholder, social security, starve, starving, tax credits, Tories, Tory, unemployment, utility, Vox Political, wage, welfare, welfare state

‘For the privileged few’: If you’re earning the average wage of £26,500 per year, or less, then nothing George Osborne says will be relevant to you.

Why are the mainstream media so keen to make you think falling inflation means your wages will rise?

There is absolutely no indication that this will happen.

If you are lucky, and the drop in inflation (to 1.7 per cent) affects things that make a difference to the pound in your pocket, like fuel prices, groceries and utility bills, then their prices are now outstripping your ability to pay for them at a slightly slower rate. Big deal.

The reports all say that private sector wages are on the way up – but this includes the salaries of fatcat company bosses along with the lowest-paid office cleaners.

FTSE-100 bosses all received more pay by January 8 than average workers earn in a year. Their average annual pay rise is 14 per cent. Bankers get 35 per cent. These are all included in the national private sector average of 1.7 per cent, which means you get a lot less than the figures suggest.

Occasional Chancellor George Osborne said: “These latest inflation numbers are welcome news for families.” Why? Because they aren’t sinking into debt quite as fast as they were last month? They’re great news for the fatcats mentioned above, along with MPs, who are in line to get an inflation-busting 11 per cent rise; but as far as families are concerned, rest assured he’s lying again.

“Lower inflation and rising job numbers show our long-term plan is working, and bringing greater economic security,” he had the cheek to add. Employment has risen, although we should probably discount a large proportion of the self-employed statistics as these are most likely people who’ve been encouraged to claim tax credits rather than unemployment benefits and will be hit with a huge overpayment bill once HMRC finds out (as discussed in many previous articles).

The problem is, Britain’s economic performance has not improved in line with the number of extra jobs. If we have more people in work now than ever before in this nation’s history, then the economy should be going gangbusters – surging ahead, meaning higher pay for everybody and a much bigger tax take for the government, solving its debt reduction problem and ensuring it can pay for our public services – right?

We all know that isn’t happening. It isn’t happening because the large employment figures are based on a mixture of lies and low wages. The economy can’t surge forward because ordinary people aren’t being paid enough – and ordinary working people are the ones who fuel national economies; from necessity they spend a far higher percentage of their earnings than the fatcats and it is the circulation of this money that generates profit, and tax revenues.

Osborne compounded his lies by adding: “There is still much more we need to do to build the resilient economy I spoke of at the Budget.” He has no intention of doing any such thing. He never had.

Conservative economic policy is twofold, it seems: Create widescale unemployment in order to depress wages for those who do the actual work and boost profits for bosses and shareholders; and cut the national tax take to ensure that they can tell us the UK cannot afford a welfare state, opening the door for privatised medicine and private health and income insurance firms.

This is why, as has been discussed very recently, leaders of the Margaret Thatcher era including Nicholas Ridley and Keith Joseph determined that the defeat of the workers would require “the substantial destruction of Britain’s remaining industrial base” (according to ‘The Impact of Thatcherism on Health and Well-Being in Britain’). It is, therefore, impossible for George Osborne to seek to build any “resilient economy” that will improve your lot, unless you are a company boss, banker, or shareholder.

The plan to starve the public sector, as has been repeated many times on this blog, has been named ‘Starving the Beast’ and involves ensuring that the tax take cannot sustain public services by keeping working wages so low that hardly any tax comes in (the Tory Democrat determination to raise the threshold at which takes is paid plays right into this scheme) and cutting taxes for the extremely well-paid (and we have seen this take place, from 50 per cent to 45. Corporation tax has also been cut by 25 per cent).

This is why Ed Balls is right to say that average earnings are £1,600 per year less than in May 2010, why Labour is right to point out that the economy is still performing well below its height under Labour…

… and why the government and the mainstream media are lying to you yet again.

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‘Unpaid taxes’ retrieval power – good or bad?

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budget, Coalition, Conservative, Customs, George Osborne, government, hm, hmrc, Huffington Post, Mike Sivier, mikesivier, Parliament, people, politics, retrieval, retrieve, Revenue, tax, Tories, Tory, unpaid, Vox Political

Don’t you hate it when people avoid telling you things you ought to know?

George Osborne’s budget speech never mentioned the new power granted to HM Revenue and Customs, allowing it “to delve into Britons’ bank accounts for money that officials think is owed in unpaid taxes, in a move which critics have warned leave officials ‘a law unto themselves’,” according to the Huffington Post.

The trouble is, I’m not sure whether this is really a bad thing, or a useful tool in the battle against corporate and mega-rich tax avoiders/evaders.

Here’s what the HuffPost had to say:

“The Chancellor slipped details of the move out in the Budget’s Red Book, which stated that HMRC will be able to take money from people who owe officials over £1,000 in tax.

“Officials will only be able to use the power for Britons who have been asked ‘multiple times’ by debt collection officials to pay, and must leave at least £5,000 in the account.

“‘This brings the UK in line with many other tax authorities which already have the power to recover debts directly from an individual’s account, such as France and the US,’ the Budget reads.

“Once HMRC takes the money, the taxpayer will have 14 days to get in touch and set up a payment plan, otherwise officials will keep what they have taken.

“Osborne’s Budget also gave HMRC the power to take money from those they suspect of unfairly avoiding tax, with money only handed back – with interest – if the taxpayer wins a legal challenge in the courts.”

What do you think?

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Why is the DWP being so coy about the Work Programme?

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benefit, benefits, Customs, Department, DWP, employment, government, hm, hmrc, Mike Sivier, mikesivier, Pensions, people, politics, Revenue, self-employment, social security, tax credit, unemployment, Vox Political, welfare, work, Work Programme

It’s amazing how the Department for Work and Pensions will bend over backwards to make it seem one of its madcap schemes has been successful.

It’s also amazing how little evidence DWP press officers will provide to support the claim.

Today we’re being told that more than a quarter of a million people have escaped unemployment via the Work Programme. The fiddle? This is an aggregate figure, including all placements – not people – since the scheme was launched in June 2011.

To register as someone who has achieved a lasting job through the programme, one must stay in work for six months or more (three months in “hardest to help” cases). Participants cannot be re-referred within a period of 104 weeks (the support period), but this means people referred within the first nine months, who subsequently became unemployed, may have returned to the Work Programme.

Never mind. How many people – who are currently in work as a result of time on this scheme – have, in fact, been employed for six months or more (three months for the “hardest to help”), as this is the only relevant period of time that can be applied?

No comment.

The press release has nothing to say about this.

It seems 44,000 people were “helped” into work during the last three months, but that’s neither here nor there. The DWP does not measure its success that way, and neither should we.

But the figure by which we should be judging this work is conspicuous by its absence.

In a similar vein, we learned yesterday (March 19) that unemployment fell by 63,000 in the last three months. But the number of employees also fell by 60,000, while registered self-employment has risen by 211,000 in the same period.

Remember the scam in which DWP employees at job centres dupe people into pretending they are self-employed when they really aren’t, in order to claim tax credits rather than unemployment benefits?

If you are one of these ‘self-employed’ people, were you told that HM Revenue and Customs might investigate your circumstances and demand repayment of all tax credits paid to you, if investigators decide that you’re not doing the work?

No?

I’d have a little think about what might happen, if I were you.

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Cameron’s ‘mission’ is morally bankrupt

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When David Cameron stands up in all his hypocrisy and tells you that tearing apart the basic safety net that guaranteed people would not be left in hunger or destitution is part of his “moral mission”, even die-hard Tories should agree that the country has taken a turn for the worse.

When he defends an administration that has become so punitive that applicants who don’t get it right have to wait without food for months at a time, by claiming he is doing “what is right”, even die-hard Tories should agree that the man who claims he is Prime Minister has diverged from reality.

That is precisely what he has done, and you can bet that the Tory diehards will quietly go along with it because they think it is far better for other people to lose their lives than it is for their government to lose face.

Cameron has been responding after the Catholic Bishop of Westminster, Vincent Nichols, delivered a vehement attack on the social security “reforms” being forced on the country’s most vulnerable people by Iain Duncan Smith.

In the Daily Telegraph, Cameron smarmed: “Our long-term economic plan for Britain is not just about doing what we can afford, it is also about doing what is right… Nowhere is that more true than in welfare. For me the moral case for welfare reform is every bit as important as making the numbers add up.

“We are in the middle of a long and difficult journey turning our country around,” Cameron said. “That means difficult decisions to get our deficit down, making sure that the debts of this generation are not our children’s to inherit.

“But our welfare reforms go beyond that alone – they are about giving new purpose, new opportunity, new hope – and yes, new responsibility to people who had previously been written off with no chance.

“Seeing these reforms through is at the heart of our long-term economic plan – and it is at the heart too of our social and moral mission in politics today.”

Drivel. Any evidence-based analysis will find the exact opposite. Where are the opportunities in Workfare schemes that pay only benefits, meaning travel expenses alone put claimants out of pocket, and then send jobseekers back to the dole queue so rich companies can profit further by taking on more claimants on the same terms?

How can anyone derive hope from taking responsibility for their job search, when DWP staff at Jobcentre Plus are ordered to ignore their own responsibilities in favour of harsh sanctions for invented infringements of the Jobseeker’s Agreement?

And how is encouraging people to say they are self-employed, even though they have little chance of earning enough to support them and none of enjoying a holiday or a pension, different from writing them off with no chance?

Look at the new employment figures from the Office for National Statistics – the Coalition government has been making a song and dance about them ever since they came out. On the face of it, they seem reliable: In December 2013, 30.15 million people were in work of some kind, up by 396,000 from the same time the previous year; there were 2.34 million unemployed, down 161,000 from December 2012; and the Claimant Count (those on Jobseekers’ Allowance) was 1.22 million in January, down 327,000 from a year earlier.

However, the number of people marked as self-employed has rocketed to a record level, totalling one in seven of the workforce. That’s 4,370,000 – up 150,000 on the previous year. This is extremely suspicious, as the increase in the previous year totalled 25,000 – just one-sixth of this week’s figure.

Some of these people might be genuinely self-employed and making their new business work – but all of them? In an economy where productivity hasn’t increased since the Coalition took office? You’d have to be stupid to believe that.

Assuming the amount of real self-employment has increased in line with economic growth (at 1.9 per cent), that’s an extra 25,475 in 2013, leaving 124,525 in limbo. Are these really self-employed? Or were they told by Jobcentre advisors to say so and claim working tax credits (as we’ve seen in the past), leading to a huge debt when HMRC tells them they have been claiming fraudulently and have been overpaid?

How many of the unemployed have been wiped off the books due to sanctions? We don’t know, because we don’t have figures up to December 2013. We do know that 897,690 sanctions were enforced in the year to September 2013. We don’t know how many were for one month, how many for three months or how many for three years, but we do know that the rate was six per cent of jobseekers per month in the three months to the end of September 2013. Assuming that rate stayed solid, it suggests that 73,200 were off-benefit due to sanctions in December and should be added to the Claimant Count to give a more accurate figure.

How many of the unemployed have been wiped off the books due to Workfare? We don’t know. How many are unemployed but on Universal Credit, which isn’t included in the Claimant Count? We don’t know – 3,610 were on it at the end of November last year, but the DWP has not divided them into those in work and those without.

David Cameron has access to all of this information, and he doesn’t care. He also has access to the mortality figures for claimants of Incapacity Benefit/Employment and Support Allowance, that the DWP has been withholding from the rest of us, probably for fear of sparking an international outcry. He doesn’t care about that either.

His comments are therefore doubly outrageous – not only is he claiming that his Coalition’s changes are having a beneficial effect when the figures demonstrate the opposite, but he is also claiming the moral high ground when his actions are more appropriate to the populace of the Pit.

In terms of his morality, there can be only one description for him and his cronies:

Bankrupt.

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Frustration as MPs say calls to government departments are ‘too expensive’

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[Picture: This Is Money]

That’s frustration for the Coalition government, not the public (for a change).

If you’ve ever had to telephone a government department, you probably know that it is about as hard as the private company operating the service can make it. This is to enable that company to screw as much money as possible out of you before you have said a single word to a government employee.

The system is set so that there is only a small number of rings before a machine picks up – this is when they start charging you – and a recorded voice lists a series of options, from which you may choose. Then you wait.

And wait.

They provide music for you to… enjoy, but this is interrupted at 20- or 30-second intervals by another recorded voice telling you that all operators are busy but your call is important.

After a non-specific length of time, a human being comes on the line and tells you that they can’t deal with your problem but will put you through to someone who can. Then its back to the music, interrupted by the recorded voice.

I have no idea what happens after that. I do not have the disposable cash to pay through the nose for the privilege of listening to ‘The Four Seasons’ being ruined. If I want to hear classical music, I’ll get Spotify or – Luddite that I am – spin a CD.

Currently, whenever I receive correspondence saying I should telephone a government department, I respond with a letter. Now that Royal Mail is privatised, I suppose I shall have to find another alternative when prices start to rocket.

Fortunately, it seems Margaret Hodge and the Commons Public Accounts Committee have taken note of the problem and action is being proposed, after it was revealed that people have been paying around £56 million to speak to government departments on premium rate phone lines.

How did they find out? Was it brought to their attention because of the high volume of ‘abusive’ messages from clients who had been told their calls were being recorded, but who still ended up screaming that they had been waiting forever, the call had already cost them the national debt of a small developing country and their spouse and family had given up and left them – most probably for a telephone company executive?

Sadly, this isn’t even news. It was reported in December 2012 that calls to HM Revenue and Customs had left customers paying £33 million a year. Somebody calling from a mobile would have spend £1.92 if they waited the average length of time on hold – and that is before anyone dealt with their query.

According to the BBC, the committee found that one-third of Whitehall numbers used by the public were higher-rate – including those for benefit, victim support and tax inquiries.

This higher rate means calls can cost 10.5p per minute. With the average call costing 56p, this means calls from landlines can last around five minutes and 20 seconds and we can deduce from our own experiences that most people are unlikely to have actually spoken to anybody human at all.

It seems possible, therefore, that the government telephone system – certainly that used by the DWP – is designed, not as a service to “customers” (their word), but as a means of keeping them away. Not only that, but it also seems designed to fleece them of as much money as possible while doing so.

“Customers of government services should be able to contact those services easily and cheaply,” the BBC article quotes Mrs Hodge. “Charging customers higher rates… is not acceptable, especially when the customers are often vulnerable people.”

There was also criticism that calls took too long to answer.

In response, the Department for Work and Pensions has said it will offer a choice between 0845 and 0345 numbers, allowing callers to choose the cheapest line. I’m willing to bet it won’t tell callers which line that is. Also, it will be massively over-used, leading to longer queues, so people will end up paying just as much.

You’ll have noted that nothing was said about cutting down waiting times.

Consumer group Which? wants public bodies and companies to provide either freephone or local rate numbers for customer service and complaints lines, saying it is “ridiculous” to force a huge bill on people, especially when they have to wait on hold.

It isn’t ridiculous if the phone service has been contracted out to a private company, though – as seems to be the case with the DWP, at the very least.

In that circumstance, it’s a money-spinner – one that is about to peter out, if Mrs Hodge gets her way. That’s why this is frustrating for the government.

How many Conservative MPs have financial interests in the Telecoms industry?