Citizens Advice has called for further improvements to the sanctions system, as today the Independent review of the operation of Jobseeker’s Allowance JSA sanctions validated by the Jobseekers Act 2013 is published. The review found that the DWP and Jobcentre Plus need to improve communication with claimants who have been sanctioned, particularly those who are vulnerable.
Citizens Advice Chief Executive Gillian Guy said:
The JSA sanctions regime can create more barriers for people already struggling to find work. Communications failures mean sanctioned claimants often don’t know they’ve been sanctioned, why, and what next steps are available to them. We see huge numbers of people whose ability to make ends meet has been shattered when they’ve been sanctioned, in some cases forcing them into debt or to a foodbank.
There’s been a 60 per cent increase in people with JSA sanction problems coming to Citizens Advice Bureaux since the extension…
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