THIS blog (Vox Political) had more than 130,000 hits last week – that’s why I’m posting this to show solidarity with my fellow blogger. It’s time these corporates were made to see they can’t have it all their own way.

SKWAWKBOX

Forgive my being so quiet on this blog for a while, and then using it for something like this, but it’s hard enough work at the moment getting a company off the ground without idiocy like this adding to it.

The email below, which I’ve just sent to the chief executive of EE/Orange, Olaf Swantee, and cc’d to their head of customer service, should be self-explanatory. Please publicise it widely – to help my case and to warn others who might find themselves in the same situation.

Thanks!

Mr Swantee,

Last year I took out an Orange mobile phone for my business, with a Samsung handset. I had so many problems with it, and so little help from Orange, that in June, out of desperation, I went to your store in XXXXXXXXX and asked for a figure to buy myself out of the contract so that I could switch networks…

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