I would urge people to read the original post that this references. It makes the clear point that the Department for Work and Pensions is responsible for the rot in the work capability assessment, as it has targets and norms that must be met; blaming Atos is “fiddling while Rome burns”, as the author describes it.
It is the political intention behind the system that must be changed. I’ve been saying that since before THIS blog began.

Same Difference

Cross posted with the permission of the brilliant campaigner Kaliya Franklin, who wrote the report.


Why are so many sick and disabled people being failed by the Work Capability Assessment and who is to blame?

1. The contract between DWP and Atos Healthcare specifies all costs and solutions MUST be based around an artificially imposed ‘statistical norm’ for the Support Group of 11% (which has since been allowed to rise slightly). This ‘gears’ the whole WCA system to deliver that ‘desired result’.
2. The manner in which the audit system is used within Atos Healthcare, including whistle-blower evidence of ‘punitive auditing’, means there is insufficient latitude for assessors to freely use their professional judgement about an individual’s true fitness for work.

The Work Capability Assessment (WCA), used to determine eligibility for Employment and Support Allowance (ESA), which replaces Incapacity Benefit, has been dogged with problems since its inception. Department…

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