When I read this article, there was a tweet from Andy Burnham on the Twitter link to the right of the article, saying: “NHS Direct: a single, trusted #NHS service broken up into 46 cut-price contracts. Sign of what’s coming to rest of #NHS under @David_Cameron.” That’s about the size of this government’s health policy. The advice in the last paragraph of the piece is useful also.
The announcement today that NHS Direct is to pull out of the NHS 111 services should be no surprise to anybody.
As readers of this blog will know the chief executive already had deep misgivings as http://davidhencke.wordpress.com/2012/06/21/exclusive-byebye-nhs-direct-leaked-chiefs-e-mail/ revealed.
It was already clear that private profit making providers were taking over many services – putting in cheapskate staff in call centres who are probably Googling your symptoms on the net as you speak. And a lot of them don’t have qualified medical staff on board on a 24 hour basis. This is certain if you want to cut costs from £20 to £9 a call and make a profit on each call for their directors.
No wonder NHS Direct couldn’t compete and accident and emergency services are flooded with calls.
The statement says: NHS Direct is seeking to withdraw from the NHS 111 contracts it entered into as these have proved…
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